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Services & Maintenance
TECHNICAL ASSISTANCE Technical assistance represents the core business for Ficep Middle East. A highly trained, skilled and efficient team will help Customers for
services of primary importance such as training and after sales support.
A clear and complete documentation will be provided with each machine to
better understand how to use and maintain the machine and to order spare
parts and tools. We perfectly understand the importance of providing the customers with a
prompt support to face and overcome any possible technical problem arising
during the operational life of the machines. Customer proximity is granted by a worldwide network of engineers trained
in our mother company in Italy
that can connect in real time to the company database to understand each unique
situation and find the most appropriate solutions. Worldwide realtime support to assist Customers immediately: this is
what Ficep Teleservice offers! Machine's problems and process data are
evaluated on line with the possibility to send commands and video messages in
order to change machine parameters. Order/Inquiry:
You can order spare parts or tools by requesting a quotation from us (You just
need to know the code numbers of the spare part or tools)
Technical enquiry:
You don't know the stock number of a particular part?
Describe the part to us through a sketch or drawing and we'll send you the
required code number.
E-mail:
Have you got some other questions?
Just send us an e-mail, we'll reply at once.
E-mail: tools@ficep-me.com Telephone: Tel: 00961 1 386664 Fax: 00961 1 386011 |
